Helpdesk and customer messaging designed for schools, universities and other education institutions.
Streamline Support Enquiries
Multi-Department Ready
IT Self-Service Made Simple
Customer Success Story
Childhood Education Subscription Service, CreativKits, Boosts Customer Satisfaction and Reduces Response Times to Minutes with Re:amaze
"It works as a virtual assistant and helps answer general questions from website visitors, thus
improving our response times and also satisfying customers."
The smartest helpdesk is also the best helpdesk for education.
Re:amaze is loaded with automation to help schools and education institutions communicate efficiently and effectively both internally and externally. Whether it’s about helping new students find their way to answers about financial aid or helping parents understand on-campus visits, Re:amaze automation can help.
Use Re:amaze workflows to auto assign, tag, or reply to important support issues. Use Re:amaze Cues to automatically engage potential applicants or parents. Allow Re:amaze Chatbots to automatically respond to enquiries with relevant FAQ articles for fast replies.
Customer Success Story
Nursing Study Prep and Education Platform, NRSNG, Cuts Customer Support Response Times by 50% With Re:amaze
"Re:amaze has met all of our criteria to help us provide great customer support, and
it has been a good tool to help our users meet their ultimate goals."