Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI
BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.
GET /articles
Issuing a GET call to articles will allow you to retrieve Help Articles for the Brand
Alternative: GET /topics/{slug}/articles
Alternatively, you can issue a GET to articles within a specific topic slug to get articles scoped to that topic.
Example Request
curl 'https://{brand}.reamaze.io/api/v1/articles' \ -u {login-email}:{api-token} \ -H 'Accept: application/json'
Example Response
{ "page_size": 30, "page_count": 1, "total_count": 10, "articles": [ { "title": "Advantage of the Union in Respect to Economy in Government", "body": "...", "slug": "advantage-of-the-union", "status": 0, "created_at": "2014-05-06T10:17:28.000-07:00", "updated_at": "2014-05-06T10:17:28.000-07:00", "url": "...", "author": { "name": "Alexander Hamilton", "email": "alexander.hamilton@reamaze.com" }, "topic": { "name": "The Federalist Papers", "slug": "the-federalist-papers" } } ... ] }
Optional Params
By default, this API end point only returns published articles.
status
withpublished
,draft
, orinternal
will show only Published, Draft, or Internal articles respectively.q
with any string will search over articles by keywords.page
with any number will allow you to paginate through results.page_size
andpage_count
are provided by the result.
Notes
- The
status
value denotes the visibility of the article: 0 (Published), 1 (Draft), 4 (Internal)
Join thousands of teams using Reamaze to impress customers.
Find out how with a free account.