Inbox
Shared inbox helpdesk for all your support channels. Built for your team.
Chat
Live chat with automated messaging, chatbots, and video calls for your website or web app.
Chatbots
Automate every business opportunity with pre-built and custom chatbots.
Push Campaigns
Increase re-engagement and boost sales with targeted push notification campaigns.
AI
BETA
Leverage the power of AI to help you respond, create, and summarize.
FAQ
Customizable and embeddable FAQ center to help customers help themselves.
Status Page
Keep customers informed by alerting them when there’s an incident or outage.
Live
Get more sales with real time customer activity monitoring and personal messages.
GET /channels
Issuing a GET call to channels will allow you to retrieve channels for the Brand
Example Request
curl 'https://{brand}.reamaze.io/api/v1/channels' \ -u {login-email}:{api-token} \ -H 'Accept: application/json'
Example Response
{ "total_count": 10, "channels": [ { "name": "Support", "slug": "support", "email": "support@example.reamaze.com", "created_at": "2015-08-21T04:39:23.000Z", "updated_at": "2015-08-21T04:39:23.000Z", "channel": 1, "visibility": 0, "spam_filter_enabled": false, "reply_from_origin": false, "verified": true, "verification_email": "hello@example.com", "last_verified": "2015-08-21T04:39:23.000Z", "settings_reply_from_name": "channel", "settings_signature": "- Example Signature", "brand": { "name": "Example", "url": "example" } } ... ] }
Optional Params
channel
withemail
,facebook
,twitter
, orchat
will show only channels by the respective types.
Notes
- The
channel
value denotes the channel type:- 1 - Email
- 2 - Twitter
- 3 - Facebook
- 6 - Chat
- 8 - Instagram
- 9 - SMS
- 10 - Voice
- 12 - Facebook Messenger
- 13 - Facebook Lead
- 14 - Instagram Ad
- 15 - WhatsApp
- 16 - Instagram DM
- The
visibility
value denotes the channel visibility: 0 (Private), 1 (Public) - The
settings_reply_from_name
value determines the whether the "From" name for replies is set to the channel name ("channel") or the responding staff user's name ("staff")
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